LET US PRESENT
OUR NEW LATVIAN CREDIT UNION
MOBILE APP WITH REMOTE DEPOSIT CAPTURE!
HOW CAN I GET THE MOBILE DEPOSIT APP?
Go to your Apple App Store or Google Play Store and search for “Latvian Credit Union” or “Latvian CU”, or click a corresponding button below.
*Please read the Mobile App Agreement. Upon use of the Remote Deposit Capture function, you agree to all terms and conditions.
HOW CAN I GET LOGIN INFORMATION?
Existing Latvian Credit Union Online Banking users will use their Online Banking login credentials to log-in in the new Mobile app. You DO NOT need to set up a NEW username and password.
When you login for the first time, enter your username and password. If you want to activate facial or fingerprint recognition, click the camera/fingerprint button for login.
The next time you want to log in, tap the camera/fingerprint button and you will no longer be required to enter your username and password.
To complete registration, you will receive an e-mail with an authentication code.
If you DO NOT already HAVE a Latvian Credit Union ONLINE BANKING ACCOUNT, go to www.latviancu.com – Customer Login / New User to create a username and password. You will be asked for your base acct #. This is your Member Number, as it appears on your monthly statement. If you have any questions when creating an account, please contact the Latvian Credit Union office.
CAN I ACCESS ALL MY ACCOUNTS AND TRANSACTIONS ON THE APP?
With the new Mobile App you will have access to all your accounts in one place: savings, checking, loans, CD’s, etc. You will be able to see all of your deposits, withdrawals and purchases here. Also, money can be moved between your accounts with a few clicks.
Person-2-Person Mobile Payments between Latvian CU members are available. Please contact the credit union for details and set-up.
REMOTE DEPOSIT CAPTURE
IS THERE A FEE TO USE MOBILE DEPOSIT?
No – it is FREE
ARE THERE LIMITS I SHOULD BE AWARE OF?
Deposit Limit Per Day – $ 10,000.00
Deposit Limit Per Month – $ 25,000.00
*Please refer to the Mobile App Agreement for additional information regarding service limitations.
WHAT SHOULD I DO TO MAKE SURE MY CHECK IS ACCEPTED?
- Lay the check on a flat dark surface with good If the check has a light-colored background, place it on a contrasting dark surface;
- Ensure all four corners of the check appear on the image;
- Ensure your check is the only thing visible in the photo;
- Before submitting the image, be sure it is not blurry.
- After you submit the check, if you click the View Deposit button, it should say the check is pending.
HOW DO I ENDORSE A CHECK?
When making a mobile check deposit, please write your name and add
“For remote deposit only, Latvian CU” on the back of the check.
If “For remote deposit only, Latvian CU” is not included, the check may be rejected.
HOW LONG DOES IT TAKE FOR A CHECK TO APPEAR IN MY ACCOUNT?
Mobile deposits are posted each business day (Monday through Friday) if received prior to 3:30pm. Images received after the daily deadline will be posted the following business day.
PLEASE NOTE – all deposits are subject to a review and may not be available for immediate access.
*Please refer to Regulation CC’s expedited funds availability schedule for additional information regarding service limitations.
DO I NEED TO KEEP THE CHECK AFTER SUBMITTING IT THROUGH MOBILE DEPOSIT?
Yes, you should keep it for 10 days to confirm the deposit was successful and in case we need to conduct an audit of the transaction. Be sure to write ‘VOID’ on the front after submitting, and safely destroy it after the 10-days.
WHO CAN I CALL IF I HAVE ADDITIONAL QUESTIONS?
Inquires may be directed to a Latvian Credit Union representative by calling 612-722-5004 or sending an email to email@example.com.